Shipping policy

Average Delivery Time
Below you will find the average delivery time for all our packages:

  • Once an order is placed, we take 1 – 3 working days to process the order. During the week, it takes one working day; however, if you order on a Friday evening or during the weekend, it may take a little longer.
  • Once your order has been processed, it will be dispatched and delivery takes an average of 8 – 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

Placing an Order
The ordering process at Hella Trend is as simple as possible. First, visit the product page and add the desired product to your shopping cart by clicking on the black “Add to cart” button.

  • It is important to verify that you have selected the correct variants.
  • Once verified, click on the “Proceed to checkout” box.
  • On the information page, enter the correct address details. Please ensure that all information is correct. When this information is filled in correctly, click on the “Continue shipping” button.
  • On the “Dispatch” page, you have the opportunity to review the address details you entered. It is also noted that every shipment is sent completely free of charge. As a token of our appreciation to our customers, we always cover the shipping and delivery costs.
  • You can now proceed by clicking on the “Proceed to payment” box.

In the payment options, you have the choice between different payment methods. At glamorous-toronto.com, all payment options are SSL-encrypted, ensuring a secure payment environment. The available payment methods include:

  • Klarna (deferred payment)
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • PayPal account
  • EPS
  • Immediate payment

Once you have selected the correct payment method, click on the “Complete Order” box. You will then be redirected to your chosen payment method. Follow the instructions on that page to complete your order. In the unlikely event that you experience any issues with your order, please contact us immediately.

Shipping Costs
We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

Shipping Your Order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That’s why we make sure your order is processed and shipped as quickly as possible.

To ensure that we can offer fair prices for our products, we collect parcels in large quantities and ship them all at once once we have reached our minimum quantity. We appreciate your understanding and willingness to help us create a better and healthier world.

Please Note:
Like many other online shops, we are very busy and there may be delays due to the Corona crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is dispatched today, please contact us by email. Our service team will be happy to advise you on the right solution.

Contact Information
If you have any questions or need further assistance regarding our shipping policy, please contact us at:
Email: you@glamorous-toronto.com